Retarus Logo
    • Cloud FaxFax en la nube de nivel empresarial para necesidades críticas del negocio
      • Para espacios de trabajo digitales
      • Para aplicaciones empresariales
      • API nativas y pasarelas
    • Transactional EmailEnvío de correos de alto rendimiento y escalabilidad
      • Para aplicaciones empresariales
      • API nativas y pasarelas
    • Enterprise SMSMensajería de texto escalable y confiable para empresas
      • Para espacios de trabajo digitales
      • Para aplicaciones empresariales
      • API nativas y pasarelas
    • Email SecurityLa solución integral de seguridad del correo, desarrollada en Europa
      • Secure Email Gateway
      • API para Microsoft 365
    • Email Security Features
      • Advanced Threat Protection
      • Sandboxing
      • Post-Delivery Protection
      • Email Continuity
    • Email Security Add-ons
      • Email Encryption
      • Email Archive
      • Policy Engine
    • Business Process SolutionsAutomatización segura de procesos e integración flexible de socios
      • Automatización
      • Integración de procesos
    • Integraciones con SAPSoluciones de comunicación líderes para entornos SAP
    • Integraciones con MicrosoftMensajería empresarial adaptada al ecosistema de Microsoft 365
    • Integraciones con sistemas EHRMensajería compatible con HIPAA para Epic, Cerner y más
    • Integraciones para CXMensajería para CRM, automatización de marketing y comercio electrónico
    • Multichannel MessagingCorreo electrónico, fax o SMS, directamente desde el navegador
    • Acerca de RetarusDescubre información clave sobre nuestra empresa
    • LeadershipConoce al equipo ejecutivo global que lidera Retarus
    • Gobernanza Ambiental y Social (ESG)Una elección sostenible y basada en la ciencia para nuestros clientes
    • Código de conductaNuestros principios fundamentales de integridad y cumplimiento
    • ClientesCon la confianza de líderes del sector en todos los ámbitos
    • Certificaciones y RegulacionesNuestro compromiso con la seguridad y el cumplimiento
    • 10 razones para RetarusDescubra lo que hace que trabajar en Retarus sea tan especial: 10 razones de peso.
    • Ofertas de trabajoDescubre oportunidades emocionantes y da el siguiente paso en tu carrera
    • Notas de prensaMantente al día con las últimas novedades de Retarus
    • BlogNoticias, desarrollos de productos y liderazgo de pensamiento
    • Boletín de RretarusRecibe todas las novedades de Retarus directamente en tu bandeja de entrada
    • Casos prácticosDescubre cómo las empresas tienen éxito con Retarus
    • Informes de analistasObtén perspectivas valiosas sobre nuestros productos
    • Whitepapers, guías e informesInformación detallada para respaldar tus decisiones
    • Eventos y seminarios webMantente informado sobre nuestros últimos eventos y webinars
    • Documentation CenterManuales, guías de implementación, preguntas frecuentes y más
    • API Knowledge CenterIntegra fácilmente las APIs de mensajería de Retarus
  • Cómo comprar
  • Contacto
Seleccionar página
  • Login

    • Enterprise Fax Portal
    • Enterprise Administration Portal
    • WebExpress
    • Deutsch
    • English
    • Français
    • Italiano
  • Cómo comprar
  • Contacto
  • Volver
  • Volver
  • Cloud Fax
  • Transactional Email
  • Enterprise SMS
  • Volver
  • Email Security
  • Volver
  • Business Process Solutions
  • Volver
  • Integraciones con SAP
  • Integraciones con Microsoft
  • Integraciones con sistemas EHR
  • Integraciones para CX
  • Multichannel Messaging
  • Volver
  • Volver
  • Acerca de Retarus
  • Leadership
  • Gobernanza Ambiental y Social (ESG)
  • Código de conducta
  • Clientes
  • Certificaciones y Regulaciones
  • Volver
  • 10 razones para Retarus
  • Ofertas de trabajo
  • Volver
  • Notas de prensa
  • Blog
  • Boletín de Rretarus
  • Volver
  • Casos prácticos
  • Informes de analistas
  • Whitepapers, guías e informes
  • Eventos y seminarios web
  • Documentation Center
  • API Knowledge Center
  • Deutsch
  • English
  • Français
  • Italiano
Inicio Pulse Retarus Bounce and Response Manager: Greater control over inbound transactional emails traffic

Retarus Bounce and Response Manager: Greater control over inbound transactional emails traffic

New Retarus service simplifies handling of traffic and facilitates workflow automation

Madrid, enero 27, 2021 //

Retarus, the global provider of enterprise cloud services, has launched an intelligent new service enabling companies to better organize and administrate all inbound messages as they arrive: The Bounce and Response Manager. This new option gives Retarus Transactional Email users a powerful service for sending high mail volumes straight from their business applications and more control over the inbound channel.

Retarus Transactional Email handles peaks in transmission of up to ten million emails an hour without difficulty. Mailing campaigns of such a magnitude often pose a daunting challenge for companies due to the huge number of inbound responses, many of which are automatically generated. Separating “out of office” messages and “hard bounces” from real enquiries sent by prospective customers, either manually or even by implementing rules at inbox level for each individual employee, is laborious and staff intensive. Speedy and timely responses is hardly possible without the right tools. The new Bounce and Response Manager makes it possible to route inbound messages, handle incoming traffic, and automate workflow steps in advance for the marketing, support, and contact center departments. All without placing unnecessary strain on the company’s internal, technical, and human resource capacities.

Retarus Transactional Email - Monitoring

Based on extensive incoming email content analysis, the service can automatically recognize and classify system-generated notification messages, error messages, or out of office notices. This allows them to be separated from “real” responses at an early stage; already taking place within Retarus’ Enterprise Cloud before the emails have reached the company’s own infrastructure.

Comprehensive rule sets facilitate workflow automation

Those responsible for the company email infrastructure can also make use of a large number of other criteria to implement their policies. In addition to analyzing the contents of messages (e.g., according to language or specific phrases and keywords), technical parameters can also be defined (e.g., the geographical origin/IP address of the sender), which can be implemented to trigger concrete actions for incoming messages. Retarus’ email experts from the Support, Service Management, and Technical Consulting departments are available, on request, to advise customers on the configuration of these rule sets.

Pre-defined email streams enable quicker reaction to customer requests

“Whether they’re sending newsletters, order confirmations, or delivery notifications – the more emails companies send out, the more responses they can expect to be confronted with. Manually sorting messages received in response to large-scale, automated mailing campaigns in a timely manner is basically doomed to fail from the outset,” explains Sören Schulte, Senior Product Marketing Manager at Retarus. “Nowadays customers rightly expect very quick responses to their requests. With the Bounce and Response Manager, we have augmented our range of services to focus on the whole topic of inbound traffic. In this way, we are enabling our customers to already set rules within the Retarus infrastructure, significantly accelerating the communication along the customer journey.”

An integral part of the Secure Email Platform for added security

The Transactional Email service, including the Bounce and Response Manager, is an integral part of the comprehensive Retarus Secure Email Platform. In addition to fulfilling the most stringent requirements for performance and compliance, the platform approach gives rise to another key benefit for users: all emails received in response to a mailing campaign can optionally be checked for viruses and potential threats by means of Retarus’ Email Security service.

Contacto para periodistas

  • +34 91 78938-00
  • +34 91 90490-00
  • press@es.retarus.com

Descargar

Medios de comunicación 2 MB

About Retarus

Retarus is a global provider of APIs, gateways, and applications for messaging and email management for business processes – with top performance, security, and data protection, provided from the company’s self-operated data centers around the globe. Founded in 1992 and headquartered in Munich, Germany, Retarus is owner-managed and proud of its innovation power. The company employs a staff of around 500 at 20 locations on four continents. Retarus’ services are leveraged by the world’s leading companies. The services are sold directly by Retarus or in close collaboration with selected partners. Analysts constantly commend Retarus’ outstanding quality and reliability. More details: www.retarus.es

Compartir en
Ver todos los comunicados de prensa
Las imágenes/los medios se ponen a libre disposición para cualquier reportaje relacionado publicado en medios de imprenta u online a nivel nacional e internacional.
  • Productos
    • Cloud Fax
    • Transactional Email
    • Enterprise SMS
    • Email Security
    • Business Process Solutions
    • Pide tu demo
  • Quiénes somos
    • Acerca de Retarus
    • Oportunidades laborales
    • Certificaciones y Regulaciones
    • Gobernanza medioambiental y social
    • Clientes
    • Ubicaciones globales
  • Recursos
    • Notas de prensa
    • Eventos y seminarios web
    • Casos prácticos
    • Informes de analistas
    • API Knowledge Center
    • Retarus Blog
  • Soporte
    • Documentation Center
    • Retarus System Status
    • Contactar con soporte técnico
    • +34 91 78938-01
  • Website Information
    • Aviso legal
    • Data Privacy Policy
  • Aviso legal
  • Data Privacy Policy
© 1992 - 2025 Retarus